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Ridstar® Upgraded Q20 1500W Fat Tire Electric Bicycle

$1,459

Country: EU
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FREE SHIPPING
FREE RETURNS 30 DAYS
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Description
Technical Details
Return & Refund Policy
Shipping Policy

About this item

  • [𝐔𝐧𝐢𝐪𝐮𝐞 𝐒𝐭𝐲𝐥𝐞 & 𝐒𝐩𝐨𝐫𝐭𝐬 𝐕𝐢𝐬𝐢𝐨𝐧] - This electric bike for adults features a unique & imaginative design, complete with a cool bike headlight for optimal safety during night rides. The saddle is both delicate & soft, with a strengthened pole & hollowed-out bracket that creates a thrilling sports adventure experience. You'll turn heads with this bike & be the envy of others. Join us & try out the fashion trend.
  • [𝟭𝟱𝟬𝟬𝗪 𝗛𝗶𝗴𝗵-𝗦𝗽𝗲𝗲𝗱 𝗠𝗼𝘁𝗼𝗿 & 𝟮𝟬''𝘅𝟰.𝟬 𝗙𝗮𝘁 𝗧𝗶𝗿𝗲𝘀] - The e-bike is equipped with a powerful 1500W brushless motor, delivering a maximum speed of 33mph and a torque of up to 85nm. It effortlessly conquers steep slopes with angles of up to 35°. With its 20''x4.0 fat tires, this electric motorcycle is suitable for all terrains, including snow, beach, mountain, and city roads. The professional Shamano 7-speed system ensures precise and responsive gear shifting.
  • [𝟯 𝗥𝗶𝗱𝗶𝗻𝗴 𝗠𝗼𝗱𝗲𝘀 & 𝗟𝗼𝗻𝗴 𝗗𝗶𝘀𝘁𝗮𝗻𝗰𝗲] - The adult dirt bike offers three riding modes: pure electric, electric assist, and pedal. It features a removable 48V 20AH lithium-ion battery, providing a range of up to 50 miles in pure electric mode and up to 75 miles in pedal assist mode. The UL-certified battery incorporates BMS security protection and power-saving capabilities. With a fast charging time of 4-6 hours at 3A, you can quickly get back on the road.
  • [𝗙𝘂𝗹𝗹 𝗦𝘂𝘀𝗽𝗲𝗻𝘀𝗶𝗼𝗻 & 𝗛𝘆𝗱𝗿𝗮𝘂𝗹𝗶𝗰 𝗗𝘂𝗮𝗹 𝗕𝗿𝗮𝗸𝗲𝘀] - The front suspension fork is strengthened by 100%, making it easier to navigate rough terrains. The rear hydraulic shock absorber offers superior performance compared to mechanical models. The hydraulic dual brakes system reduces the average braking distance by 50% compared to mechanical brakes, ensuring a safer ride even in wet weather conditions.
  • [𝗘𝗮𝘀𝘆 & 𝗦𝗮𝗳𝗲 𝗥𝗶𝗱𝗶𝗻𝗴] - The adult electric dirt bike features an advanced LCD that provides real-time metrics, adjustable parameters, and various trip-tracking options. With bright LED headlights and IP5 waterproof protection, you can enjoy safe riding in diverse road conditions. The bike has a maximum load capacity of 330 lbs.
  • [𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀 & 𝗔𝗰𝗰𝗲𝘀𝘀𝗼𝗿𝗶𝗲𝘀] - The electric mountain bike includes a 7.2'' phone holder (18.5x8.5cm/7.3x3.4 inch) and a spacious storage box (22x14x11cm/8.6x5.5x4.3 inch). It also features a multi-function LCD, high brightness front light, and tail light for enhanced safety. With 90% pre-assembly, installation is a breeze.
  • [𝗢𝗻𝗲-𝗬𝗲𝗮𝗿 𝗪𝗮𝗿𝗿𝗮𝗻𝘁𝘆] - Established in New Jersey and proudly serving the US since 2008. Our products come 90% pre-assembled and include a 𝟭-𝘆𝗲𝗮𝗿 warranty on the motor, battery, and charger. For any inquiries, feel free to reach out, and we'll get back to you 𝘄𝗶𝘁𝗵𝗶𝗻 𝟮𝟰 𝗵𝗼𝘂𝗿𝘀. //Please keep the original packaging for some time.

Explore More Routes and Enjoy Joy of Riding

    We are introducing our versatile electric mountain bike, designed to excel in your daily commute and conquering tough mountain trails.

    • Its powerful motor and durable fat tires easily handle any terrain.
    • Experience the thrill of speed and adventure as you push its capabilities to the limit. Upgrade to our electric mountain bike and unleash your inner explorer.
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    Q20 Upgraded Fat Tire Electric Bike——Enhance Your Cycling Experience!

    • Model Number: Q20
    • Motor: 1500W Motor
    • Wheel Diameter: 20 inch
    • Battery: 48V/20Ah
    • Max Load: 330lbs
    • Max Speed: 33mph
    • Riding Range: 50miles (pure e-bike mode) to 75miles (assist mode)
    • Brake: Hydraulic Dual Brakes
    • Gear Shift System: Shimano 7-speed Transmission System
    • Charging Time: About 4-6 Hours

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    Powerful Motor

    Equipped with a 1500W brushless motor and a top speed of 33 Mph, our e-bike conquers all terrains effortlessly. The robust controller ensures optimal motor performance and longevity.

    Removable Battery

    With a 48V 20Ah battery, our e-bike offers a range of 50 miles in pure electric mode and up to 75 miles in pedal-assist mode.

    The removable design makes it convenient to take out and install the battery.

    Super Bright Headlight and Brake Light

    Our electric bike features waterproof headlights and brake lights, ensuring safe night riding. Ride with confidence and clarity, whether you're commuting after work or exploring new trails in the dark.

    20"*4" Fat Tires

    Conquer any surface with confidence using our electric mountain bike equipped with 20"*4.0" puncture-resistant fat tires, designed to handle grass, dirt, sand, snow, and gravel effortlessly


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    Double Shock Absorption

    The front and rear suspension forks provide improved damping, ensuring a smooth and comfortable ride. Say goodbye to bumps on rough roads with our enhanced suspension system.

    Dual Dual Brakes

    The rear hydraulic shock absorber provides superior performance compared to mechanical models. Hydraulic dual brakes reduce braking distance by 50%, ensuring a safer ride, even in wet weather.

    Colorful LCD multi-function display

    The LCD digital display provides clear visibility of speed, mileage, battery level, PAS, and other essential information.

    Twist Grip Throttle & Shamano 7-Speed

    Twisting the throttle releases your thumb for effortless speed control and enhanced safety. The Shamano 7-Speed system provides a wide shifting range, enabling smooth and precise gear changes on various surfaces.

     

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    1.Q: What are the benefits of fat tire e-bikes?

    A: Fat tire e-bikes (with 20"*4" inches or wider tires) offer increased grip, traction, and stability, particularly at lower tire pressures. They excel in diverse terrains like snow and beaches, making them an ideal choice for exploration.

    2.Q: How far can I ride on a full charge?

    A: The range on a full charge is up to 50 miles in pure electric mode and up to 75 miles in pedal assist mode. The actual distance covered depends on factors like riding style, pedal assist/throttle usage, rider weight, terrain, and wind conditions.

    3.Q: What is the e-bike's top speed?

    A: The e-bike can reach a maximum speed of 33 mph in pure electric mode (ensure a full charge).

    4.Q: What are the recommended height and weight limits for the Upgraded Q20?

    A: Recommended height range is 5.4 to 6.2 feet, with a maximum weight capacity of 330 lbs.

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    Age Range (Description) ‎Adult
    Bike Type ‎Electric Bike, Mountain Bike, City Bike, Commuting Bike, Beach Ebike, Fat tire Electric Bike, Electric Commuter Bike,1000W Ebike, Urban E-bike, Road Bike
    Brake Style ‎Disc
    Brand ‎Bopzin
    Style ‎Upgraded Q20-1500W 48V 20AH
    Frame Material ‎Aluminum
    Included Components ‎Ebike; charger;manual ;assembly tool; pedals
    Manufacturer ‎Bopzin
    Material ‎Aluminum
    Model Name ‎Q20
    Number of Speeds ‎7
    Size ‎20 inch
    Special Feature ‎Digital Display, Taillight, Odometer, Headlight, Rechargeable, Dual Disc Brake, USB Charging Port, Phone Holder
    Suggested Users ‎Men
    Suspension Type ‎Dual
    Voltage ‎48 Volts
    Warranty ‎One-year warranty for the bike components and lifetime tech support
    Wheel Size ‎20 Inches

    1. ORDER CANCELLATION

    BEFORE SHIPMENT:

    Free of charge. Please contact our customer service team, and our customer service team will contact you within 24 hours.

    AFTER SHIPMENT: To request an order cancellation after it has been shipped, the customer needs to pay a 15% processing fee. The customer is also responsible for the return shipping cost of $200. Ridstar will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

    2. ORDER MODIFICATION

    Before Shipping
    Free of charge. Please contact us to continue this process.
    Shipped but not received
    Please contact us to continue this process but we cannot guarantee that order modifications will be successful.
    Delivered
    Please refer to the return policy to start a return and exchange if you prefer exchanging after the ebike has been delivered. Customers are responsible for the return shipping cost of $200 per ebike. You will be charged up to a 15% restocking fee (withheld from the refund). Please contact us to continue this process.

    3. MODEL REPLACEMENT & RETURN

    For product defects: Ridstar will do its best to service you and provide tech support to fix simple issues. Ridstar will also provide the replacement parts necessary and cover the entire repair fee associated with the damages.
    For shipping damages: Ridstar will do its best to service you and provide all the parts necessary and cover the service costs.
    Free replacement and return: Customers can reject a package due to shipping damage (functionally affecting use) or contact customer service for missing and critically damaged parts or other quality-related issues. Our customer service team will help to arrange the free replacement and return.

    To better understand the problem and solve it effectively, photos and/or videos are REQUIRED as evidence.
    *Definition of critically damaged items: the main structure of the product is deformed and affects its normal functions in any form.

    Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:
    A) Minor damage to the outer packaging.
    B) Minor scratches or paint loss on the product.
    C) Damage to parts or wearing parts after excessive use.
    D) Damage to parts or wearing parts after using for a certain while or a certain number of times.

    To begin a return or exchange process, the following must apply
    :
    • All returns and refunds must be within 15 days of receiving the bike.
    • All bikes over 10 miles in total mileage cannot be refunded.
    • All returns require the original packaging supplies and shipping box. Bikes must not have any wear, dirt, scratches, and must be in the same packaging and condition as you received them, and must include all items in the box (battery, charger, keys, hardware, etc.)
     
    All returns will embody a 15% restocking fee and the shipping fee of $200 per bike at one’s own expense ( For non-quality issues

    Please notice: If a customer decides to arrange the return shipment by himself and the request has been confirmed by Ridstar’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Ridstar will not be responsible for any damage, loss, or other accidents to the shipment arranged by the customer.

    Process Of Return

    Step 1: Before customers want to return, they need to contact our customer service team first;

    Step 2: Once agreed upon, we will provide a return label.

    Step 3: After customers follow the return label, they need to provide tracking information (including tracking number and where to track). Customer is responsible for return shipping costs.

    Step 4 (if exchange): Once we receive and confirm it is correct, we will ship out the bike that needs to be replaced within 3-5 working days.

    How to get the address of return?

    All customers who want to return the bikes should contact our customer service team to get the address of return. For those customers who return the goods privately without contacting our customer service staff in advance, customers are responsible for all the losses caused by themselves.

    4. Refund

    Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee (We will communicate with customers via email to confirm the specific fees.) and send the remaining refund according to the customer's original payment method in 1-3 business days.

    Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after two days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact our customer service team.

    At Ridstar, we value each and every single customer, and customer satisfaction is always our top priority. We are trying our best to speed up the process to make your package arrive as soon as possible. Your patience is highly appreciated. We thank you for your understanding.

    We provide local UPS, USPS or FedEx, or DHL shipping services. No tax needed. Please check the shipping area below. We may not deliver to certain places or need extra shipping.

    Notice: E-Bikes Are Not for Sale to Persons Under the Age of 18. Underage riders MUST be accompanied by parents or adults when riding.

    COSTS & DESTINATIONS

    Currently, we only provide FREE shipping to the lower 48 states in the US. We DO NOT ship to PO BOXES or APO, nor AK, HI, PR.

    We provide two shipping methods to following countries.

    United Arab Emirates, Austria, Australia, Belgium, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, Canada.
    Shipping Method Condition Price
    Expedited Shipping
    $350.00 USD
    Standard Shipping
    $250.00 USD

    SHIPPING FROM

    US Local warehouses / Poland Local Warehouse

    SHIPPING TIME

    In-stock orders typically ship within 1-3 business days, unless otherwise noted on the product page. Please allow 7-14 business days for your shipment to arrive at your address. 

     

    SHIPPING CHANGES

    NO CHARGE for changing the address BEFORE we provide you the tracking number.

    $20 WILL BE CHARGED when the in-transit logistics information shows that the change is successful on FedEx.

    $200 WILL BE CHARGED to cancel the order after the package has already shipped.

    $200 WILL BE CHARGED if the customer does not accept the package or the package is undelivered.

    $200 WILL BE CHARGED if the package has already been delivered to the original address successfully.

     

    RESTOCKING FEE

    Order Cancellation: If your order is shipped and cannot be modified, you may reject the package and 15% of the ebike cost will be charged as a cancellation fee.
    The customer is also responsible for the return shipping cost of $200. Ridstar will provide a return shipping label, and the designated carrier will collect the return package.
    Approved returns of defective items within 15 days of receipt are exempt from the restocking fee. Our Customer Service team must be notified as early as possible about this.
    Please Note: We do not accept returns for accessories that are not quality problems.

     

    ORDER TRACKING

    You can track your order and shipping & handling information if you have registered an account on ridstar.net. If you haven't registered on our site, you can still track your order here with your order number. For more shipping information, send an email to support@ridstar.net. We will respond to you within 24 hours.  

     

    Kindly Notes:

    1. Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly contact us for help.

    2. Shipping times will be affected during public holidays, as manufacturers and couriers will limit their operations at these times. Unfortunately, this is outside of our control. Normal service resumes immediately after each holiday.

    3. It can take a few days after order shipment before the tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.

    4. All estimated/typical delivery times are derived from past data collected from past orders. They are approximate times for reference only.

    5. Please note we are not responsible for any lost, stolen, or damaged items due to the actions or inactions of FedEx or any other parcel service.

    6. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service and purchasing shipping. We cannot guarantee that we will receive the item you are attempting to return. For more information regarding our limited warranty and claims process, please review our Limited Warranty Terms, which are incorporated into by reference and form a part of these Terms.