About this item

• [𝐔𝐧𝐢𝐪𝐮𝐞 𝐒𝐭𝐲𝐥𝐞 & 𝐒𝐩𝐨𝐫𝐭𝐬 𝐕𝐢𝐬𝐢𝐨𝐧] - This electric bike for adults features a unique & imaginative design, complete with a cool bike headlight for optimal safety during night rides. The saddle is both delicate & soft, with a strengthened pole & hollowed-out bracket that creates a thrilling sports adventure experience. You'll turn heads with this bike & be the envy of others. Join us & try out the fashion trend.
• [𝟏𝟎𝟎𝟎𝗪 𝗛𝗶𝗴𝗵-𝗦𝗽𝗲𝗲𝗱 𝗠𝗼𝘁𝗼𝗿 & 29''𝘅2.1 𝗧𝗶𝗿𝗲𝘀] - The e-bike features a powerful 1000W brushless motor, reaching speeds up to 34 mph with a torque of 80nm. It effortlessly handles steep slopes up to 35°. With 29''x 2.1 tires, it's suitable for all terrains, including snow, beach, mountain, and city roads. The Shimano 7-speed system ensures precise and responsive gear shifting.
• [𝟯 𝗥𝗶𝗱𝗶𝗻𝗴 𝗠𝗼𝗱𝗲𝘀 & 𝗟𝗼𝗻𝗴 𝗗𝗶𝘀𝘁𝗮𝗻𝗰𝗲] - The electric dirt bike for adults offers three riding modes: pure electric, electric assist, and pedal. It features a removable 48V 21AH lithium-ion battery, providing a range of up to 50 km in pure electric mode and up to 70 miles in pedal assist mode. The UL-certified battery incorporates BMS security protection and power-saving capabilities. With a fast charging time of 4-6 hours at 3A, you can quickly get back on the road.
• [𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗦𝘂𝘀𝗽𝗲𝗻𝘀𝗶𝗼𝗻 & 𝗠𝗲𝗰𝗵𝗮𝗻𝗶𝗰𝗮𝗹 𝗗𝗶𝘀𝗰 𝐁𝐫𝗮𝐤𝗲] - The reinforced front suspension fork makes it easy to handle rough terrain. The rear-mounted hydraulic shock absorber delivers excellent performance. The mechanical disc brake system ensures your riding safety.
  
• [𝗘𝗮𝘀𝘆 & 𝗦𝗮𝗳𝗲 𝗥𝗶𝗱𝗶𝗻𝗴] - The adult electric dirt bike features an advanced LCD that provides real-time metrics, adjustable parameters, and various trip-tracking options. With bright LED headlights and IP5 waterproof protection, you can enjoy safe riding in diverse road conditions. The bike has a maximum load capacity of 330 lbs.
• [𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀 & 𝗔𝗰𝗰𝗲𝘀𝘀𝗼𝗿𝗶𝗲𝘀] - The electric mountain bike also features a multi-function LCD, high brightness front light, and tail light for enhanced safety. With 90% pre-assembly, installation is a breeze.
• [𝗢𝗻𝗲-𝗬𝗲𝗮𝗿 𝗪𝗮𝗿𝗿𝗮𝗻𝘁𝘆] - Our products come 90% pre-assembled and include a 𝟭-𝘆𝗲𝗮𝗿 warranty on the motor, battery, and charger.

S19Pro Electric Bike——Enhance Your Cycling Experience!

• Model Number: S19Pro
• Motor: 1000W Motor
• Wheel Diameter: 29 inch
• Battery: 48V/15.6Ah
• Max Load: 330lbs
• Max Speed:34mph
• Riding Range: 35miles (pure e-bike mode) to 55miles (assist mode)
• Brake: Mechanical Disc Brakes
• Gear Shift System: Shimano 7-speed Transmission System
• Charging Time: About 5-7 Hours

1. ORDER CANCELLATION

BEFORE SHIPMENT:

5% transaction fee. Please contact our customer service team, and our customer service team will contact you within 24 hours.

AFTER SHIPMENT: To request an order cancellation after it has been shipped, the customer needs to pay a 15% processing fee. The customer is also responsible for the return shipping cost of $200. Ridstar will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

2. ORDER MODIFICATION

3. MODEL REPLACEMENT & RETURN

Please notice: If a customer decides to arrange the return shipment by himself and the request has been confirmed by Ridstar’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Ridstar will not be responsible for any damage, loss, or other accidents to the shipment arranged by the customer.

Process Of Return

Step 1: Before customers want to return, they need to contact our customer service team first;

Step 2: Once agreed upon, we will provide a return label.

Step 3: After customers follow the return label, they need to provide tracking information (including tracking number and where to track). Customer is responsible for return shipping costs.

Step 4 (if exchange): Once we receive and confirm it is correct, we will ship out the bike that needs to be replaced within 3-5 working days.

How to get the address of return?

All customers who want to return the bikes should contact our customer service team to get the address of return. For those customers who return the goods privately without contacting our customer service staff in advance, customers are responsible for all the losses caused by themselves.

4. Refund

Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee (We will communicate with customers via email to confirm the specific fees.) and send the remaining refund according to the customer's original payment method in 1-3 business days.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after two days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact our customer service team.