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Ridstarยฎ Q20Plus 48V 43AH Electric Bikes For Adults

$2,199.99

Country: US
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FREE SHIPPING
FREE RETURNS 30 DAYS
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Description
Technical Details
Return & Refund Policy
Shipping Policy

About this item

  • [๐Ÿ๐ŸŽ๐ŸŽ๐ŸŽ๐– ๐ƒ๐ฎ๐š๐ฅ ๐Œ๐จ๐ญ๐จ๐ซ] --The Q20 Pro adult electric bikes have dual brushless motors with a total output of 2000W. They accelerate from 0 to 37mph in 0-3 seconds, reaching a top speed of 37mph and climbing 45ยฐ hills. With the Shamano 7-speed gear system, conquering steep inclines is effortless, giving you the confidence to explore. Choose between single or dual motor mode while riding.
  • [๐”๐ฅ๐ญ๐ซ๐š-๐ฅ๐จ๐ง๐  ๐‘๐š๐ง๐ ๐ž ๐Ÿ’8๐• ๐Ÿ’๐ŸŽ๐€๐‡ ๐๐š๐ญ๐ญ๐ž๐ซ๐ฒ]-- The Q20 Pro electric dirt bike for adults is equipped with two UL-certified 48V 20Ah batteries, totaling 40Ah, and featuring a BMS system. Each charge provides a remarkable range of up to 180 miles when using pedal-assist mode, surpassing all distance expectations and allowing you to venture anywhere you desire.
  • [๐‚๐จ๐ฆ๐Ÿ๐จ๐ซ๐ญ๐š๐›๐ฅ๐ž ๐š๐ง๐ ๐’๐š๐Ÿ๐ž] --The adult electric bicycle boasts 20" x 4.0" fat tires, offering improved traction and a smoother ride. It also features dual suspension (front fork and rear shock absorber) to absorb bumps on rough roads. With three riding modes, hydraulic dual brakes, a bright LED headlight, a horn, and a taillight, as well as a high-quality LCD display screen showing your speed, battery level, and distance traveled, safety and comfort are prioritized.
  • [๐”๐ง๐ข๐ช๐ฎ๐ž ๐’๐ญ๐ฒ๐ฅ๐ž & ๐’๐ฉ๐จ๐ซ๐ญ๐ฌ ๐•๐ข๐ฌ๐ข๐จ๐ง] -- This electric bike for adults showcases a distinctive and imaginative design, highlighted by a cool bike headlight for optimal safety during night rides. The saddle is both delicate and soft, supported by a reinforced pole and a hollowed-out bracket, creating an exhilarating sports adventure experience. Prepare to turn heads and become the envy of others with this electric motorcycle for adults, as you embrace the latest fashion trend!
  • [๐…๐ž๐š๐ญ๐ฎ๐ซ๐ž๐ฌ & ๐€๐œ๐œ๐ž๐ฌ๐ฌ๐จ๐ซ๐ข๐ž๐ฌ] -- Complete with a 7.2" phone holder (18.5x8.5cm/7.3x3.4inch) and a spacious storage box (22x14x11cm/8.6x5.5x4.3 inch), this electric bike also includes a USB charging port, allowing you to charge your phone whenever needed. With 90% pre-assembly, installation is a breeze.
  • [๐—ข๐—ป๐—ฒ-๐—ฌ๐—ฒ๐—ฎ๐—ฟ ๐—ช๐—ฎ๐—ฟ๐—ฟ๐—ฎ๐—ป๐˜๐˜†] - Established in New Jersey and proudly serving the US since 2008. Our products come 90% pre-assembled and include a ๐Ÿญ-๐˜†๐—ฒ๐—ฎ๐—ฟ warranty on the motor, battery, and charger. For any inquiries, feel free to reach out, and we'll get back to you ๐˜„๐—ถ๐˜๐—ต๐—ถ๐—ป ๐Ÿฎ๐Ÿฐ ๐—ต๐—ผ๐˜‚๐—ฟ๐˜€. //Please keep the original packaging for a period of time.

Product Description

electric bike

Introducing our dual-motor, dual-battery electric bike๏ผ

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  • The ultimate choice for thrill-seekers and adventure lovers. With two powerful brushless motors and two high-capacity batteries, you'll enjoy double the power and double the range.
  • Experience effortless conquering of steep hills, exhilarating speeds on the road, and confident exploration of new terrains. This electric bike is designed to unleash your sense of adventure like never before.
electric bike for adults

Q20PRO Fat Tire Electric Bikeโ€”โ€”Enhance Your Cycling Experience!

  • Model Number: Q20PRO
  • Motor: 2000W Motor๏ผˆ2*1000W)
  • Wheel Diameter: 20 inch
  • Battery:ย 48V/40Ah๏ผˆDual Battery)
  • Max Load: 330lbs
  • Max Speed: 37mph
  • Riding Range:ย 75miles (pure ebike mode) to 180 miles (assist mode)
  • Brake: Hydraulic Dual Brakes
  • Gear Shift System: Shamano 7-speed Transmission System
  • Charging Time: About 4-6 Hours


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Powerful Motor

Equipped with a 2000W brushless motorย ,0-3 seconds to 37mph,ย our e-bike conquers all terrains effortlessly.ย The robust controllerย ensures optimal motor performance and longevity.

Dual Removable Battery

With aย 48V 40Ah battery, our e-bike offers a range ofย 75ย miles in pure electric mode and up to 180 miles in pedal-assist mode.

Theย removableย design makes it convenient to take out and install the battery.

Super Bright Headlight and Brake Light

Our electric bike featuresย waterproof headlights and brake lights,ย ensuringย safe night riding.ย Ride with confidence and clarity, whether you're commuting after work or exploring new trails in the dark.

20"*4" Fat Tires

Conquer any surface with confidence using our electric mountain bike equipped withย 20"*4.0" puncture-resistant fat tires, designed toย handle grass, dirt, sand, snow, and gravel effortlessly


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Double Shock Absorption

Theย front and rear suspension forksย provide improved damping,ย ensuring a smooth and comfortable ride. Say goodbye to bumps on rough roads with our enhanced suspension system.

Dual Dual Brakes

Rear hydraulic shock absorberย provides superior performance compared to mechanical models.ย Hydraulic dual brakesย reduce braking distance by 50%, ensuring a safer ride, even in wet weather.

Colorful LCD multi-function display

The LCD digital display provides clear visibility ofย speed, mileage, battery level, PAS,ย and other essential information.

Twist Grip Throttle & Shamano 7-Speed

Twisting the throttle releases your thumbย for effortless speed control and enhanced safety. Theย Shamano 7-Speedย system provides a wide shifting range, enabling smooth and precise gear changes on various surfaces.



Q&A about Q20PRO

1.Q: What are the benefits of fat tire e-bikes?

A: Fat tire e-bikes (with 20"*4" inches or wider tires) offer increased grip, traction, and stability, particularly at lower tire pressures. They excel in diverse terrains like snow and beaches, making them an ideal choice for exploration.

2.Q: How far can I ride on a full charge?

A: The range on a full charge is up to 75 miles in pure electric mode and up toย 180 milesย in pedal assist mode. Actual distance covered depends on factors like riding style, pedal assist/throttle usage, rider weight, terrain, and wind conditions.

3.Q: What is the e-bike's top speed?

A: The e-bike can reach a maximum speed ofย 37 mphย in pure electric mode (ensure a full charge), 0-3 seconds to 35mph.

4.Q: What are the recommended height and weight limits for the Q20PRO?

A: Recommended height range is 5.4 to 6.2 feet, with a maximum weight capacity of 330 lbs.

1. ORDER CANCELLATION

BEFORE SHIPMENT:

Free of charge.ย Please contact our customer service team,ย and our customer service team will contact you within 24 hours.

AFTER SHIPMENT:ย To request an order cancellation after it has been shipped, the customer needs to pay a 15% processing fee. The customer is also responsible for the return shipping cost of $200. Ridstarย will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

2.ย ORDER MODIFICATION

Before Shipping
Free of charge. Please contact usย to continue this process.
Shipped but not received
Please contactย usย to continue this process but we cannot guarantee that order modifications will be successful.
Delivered
Please refer to the return policy to start a return and exchange if you prefer exchanging after the ebike has been delivered. Customers are responsible for the return shipping cost of $200 per ebike.ย You will be charged up to a 15% restocking fee (withheld from the refund). Please contactย usย to continue this process.

3. MODEL REPLACEMENT & RETURN

For product defects: Ridstar will do its best to service you and provide tech support to fix simple issues. Ridstar will also provide the replacement parts necessary and cover the entire repair fee associated with the damages.
For shipping damages: Ridstar will do its best to service you and provide all the parts necessary and cover the service costs.
Free replacement and return: Customers can reject a package due to shipping damage (functionally affecting use) or contact customer service for missing and critically damaged parts or other quality-related issues. Our customer service team will help to arrange the free replacement and return.

To better understand the problem and solve it effectively, photos and/or videos are REQUIRED as evidence.
*Definition of critically damaged items: the main structure of the product is deformed and affects its normal functions in any form.

Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:
A) Minor damage to the outer packaging.
B) Minor scratches or paint loss on the product.
C) Damage to parts or wearing parts after excessive use.
D) Damage to parts or wearing parts after using for a certain while or a certain number of times.

To begin a returnย or exchangeย process, the following must apply
:
  • All returns and refunds must be within 15 days of receiving the bike.
  • All bikes over 10 miles in total mileage cannot be refunded.
  • All returns require the original packaging supplies and shipping box. Bikes must not have any wear, dirt, scratches, and must be in the same packaging and condition as you received them, and must include all items in the box (battery, charger, keys, hardware, etc.)
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All returns will embody a 15% restocking fee and the shipping fee of $200 per bike at oneโ€™s own expense (ย For non-quality issues๏ผ‰

Please notice: If a customer decides to arrange the return shipment by himself and the request has been confirmed by Ridstarโ€™s customer service team, it is the customerโ€™s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Ridstar will not be responsible for any damage, loss, or other accidents to the shipment arranged by the customer.

Process Of Return

Step 1:ย Before customers want to return, they need to contact our customer service team first;

Step 2:ย Once agreed upon, we will provide a return label.

Step 3:ย After customers follow the return label, they need to provide tracking information (includingย tracking number and where to track).ย Customer is responsible for return shipping costs.

Step 4 (if exchange):ย Once we receive and confirm it is correct, we will ship out the bike that needs to be replaced within 3-5 working days.

How to get the address of return?

All customers who want to return the bikes should contact our customer service team to get the address of return. For those customers who return the goods privately without contacting our customer service staff in advance, customers are responsible for all the losses caused by themselves.

4. Refund

Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee (We will communicate with customers via email to confirm the specific fees.) and send the remaining refund according to the customer's original payment method in 1-3 business days.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after two days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact our customer service team.

At Ridstar, we value each and every single customer, and customer satisfaction is always our top priority. We are trying our best to speed up the process to make your package arrive as soon as possible. Your patience is highly appreciated. We thank you for your understanding.

Weย provide local UPS, USPS or FedEx, or DHL shipping services. No tax needed. Please check the shipping area below. We may not deliver to certain places or need extra shipping.

Notice: E-Bikes Are Not for Sale to Persons Under the Age of 18. Underage riders MUST be accompanied by parents or adults when riding.

COSTS & DESTINATIONS

Currently, we only provide FREE shipping to the lower 48 states in the US. We DO NOT ship to PO BOXES or APO, nor AK, HI, PR.

We provide two shipping methods to following countries.

United Arab Emirates, Austria, Australia, Belgium, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, Canada.
Shipping Method Condition Price
Expedited Shipping โ€”
$350.00 USD
Standard Shipping โ€”
$250.00 USD

SHIPPING FROM

US Local warehouses / Poland Local Warehouse

SHIPPING TIME

In-stock orders typically ship within 1-3 business days, unless otherwise noted on the product page. Please allow 7-14 business days for your shipment to arrive at your address.ย 

ย 

SHIPPING CHANGES

NO CHARGE for changing the address BEFORE we provide you the tracking number.

$20 WILL BE CHARGED when the in-transit logistics information shows that the change is successful on FedEx.

$200 WILL BE CHARGED to cancel the order after the package has already shipped.

$200 WILL BE CHARGED if the customer does not accept the package or the package is undelivered.

$200 WILL BE CHARGED if the package has already been delivered to the original address successfully.

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RESTOCKING FEE

Order Cancellation: If your order is shipped and cannot be modified, you may reject the package and 15% of the ebike cost will be charged as a cancellation fee.
The customer is also responsible for the return shipping cost of $200.ย Ridstar will provide a return shipping label, and the designated carrier will collect the return package.
Approved returns of defective items within 15 days of receipt are exempt from the restocking fee. Our Customer Service team must be notified as early as possible about this.
Please Note: We do not accept returns for accessories that are not quality problems.

ย 

ORDER TRACKING

You can track your order and shipping & handling information if you have registered an account on ridstar.net. If you haven't registered on our site, you can still track your order here with your order number. For more shipping information, send an email to support@ridstar.net. We will respond to you within 24 hours.ย ย 

ย 

Kindly Notes:

1. Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly contact us for help.

2. Shipping times will be affected during public holidays, as manufacturers and couriers will limit their operations at these times. Unfortunately, this is outside of our control. Normal service resumes immediately after each holiday.

3. It can take a few days after order shipment before the tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.

4. All estimated/typical delivery times are derived from past data collected from past orders. They are approximate times for reference only.

5. Please note we are not responsible for any lost, stolen, or damaged items due to the actions or inactions of FedEx or any other parcel service.

6. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service and purchasing shipping. We cannot guarantee that we will receive the item you are attempting to return. For more information regarding our limited warranty and claims process, please review our Limited Warranty Terms, which are incorporated into by reference and form a part of these Terms.