Pazolle X1 Front14"&Rear12" 48V30Ah 3000W Electric off-road vehicle

Core Performance: Powerful & Long-Lasting

• 3000W Powerful Core: Equipped with a high-performance 3000W brushless hub motor, instantly delivering an impressive 220 N·m of torque. The peak power reaches 3000W, allowing you to easily conquer steep slopes up to 30° and reach a top speed of 38 mph (approx. 61 km/h), ensuring explosive acceleration every time .
• 48V 30Ah High-Capacity Lithium Battery: Features a large-capacity lithium-ion battery pack supporting over 5 hours of quick charging. A single charge provides an impressive range of up to 70 miles (approx. 113 km), enabling you to "go farther, explore more" without worrying about long adventures .
• Smart Riding Modes: Offers 3-speed gears and a Pedal Assist System (PAS), allowing you to switch freely based on road conditions and physical effort, finding the perfect balance between efficient commuting and exciting off-roading .

Safety & Control: Stable and Responsive

• Dual Hydraulic Disc Brakes: Features a professional front and rear hydraulic disc brake system, providing precise braking and strong resistance to heat fade. It delivers stable and reliable stopping power in rain, snow, muddy roads, or during continuous descents, prioritizing your safety at all times .
• Professional Full Suspension System: Employs a front fork + rear linkage full suspension (Full Suspension) design.
  • Front Suspension: 40mm travel professional inverted front fork, offering excellent impact resistance and handling stability.
  • Rear Suspension: 150mm travel linkage shock absorber, effectively smoothing out bumps to ensure comfort and grip across all terrains .

 Details & Configuration: The All-Terrain Vehicle for Adventure

• Sturdy Frame & Size: The high-strength frame made of Steel offers a balance of toughness. The combination of a 12-inch frame and 14-inch wheels, along with a Riser Bar, ensures a riding posture that is both agile and comfortable, suitable for Unisex Adults .
• Comprehensive Integrated Features: Comes fully equipped with practical features including front and rear LED lights, fenders, bell, reflectors, kickstand, built-in lock, and gear case, ensuring safety, convenience, and a clean appearance .
• Intuitive Control Interface: Includes an LCD Display for real-time monitoring of speed, battery level, mileage, etc. The Thumb Shifter combined with Derailleur Gears allows for direct and smooth gear changes .

 Product Specifications Overview

• Brand: Pazolle
• Motor: 3000W Brushless Rear Hub Motor
• Battery: 48V 30Ah Lithium-ion Battery
• Maximum Speed: 38 mph
• Maximum Range: Up to 70 mi
• Charging Time: >5 Hours
• Brake Type: Hydraulic Disc Brake (Front/Rear)
• Suspension: Full Suspension (Front 40mm Inverted / Rear 150mm Linkage)
• Frame Material: Steel
• Color: Orange
• Manufacturer Warranty: 1 Year

1. ORDER CANCELLATION

BEFORE SHIPMENT:

5% transaction fee. Please contact our customer service team, and our customer service team will contact you within 24 hours.

AFTER SHIPMENT: To request an order cancellation after it has been shipped, the customer needs to pay a 15% processing fee. The customer is also responsible for the return shipping cost of $200. Ridstar will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

2. ORDER MODIFICATION

3. MODEL REPLACEMENT & RETURN

Please notice: If a customer decides to arrange the return shipment by himself and the request has been confirmed by Ridstar’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Ridstar will not be responsible for any damage, loss, or other accidents to the shipment arranged by the customer.

Process Of Return

Step 1: Before customers want to return, they need to contact our customer service team first;

Step 2: Once agreed upon, we will provide a return label.

Step 3: After customers follow the return label, they need to provide tracking information (including tracking number and where to track). Customer is responsible for return shipping costs.

Step 4 (if exchange): Once we receive and confirm it is correct, we will ship out the bike that needs to be replaced within 3-5 working days.

How to get the address of return?

All customers who want to return the bikes should contact our customer service team to get the address of return. For those customers who return the goods privately without contacting our customer service staff in advance, customers are responsible for all the losses caused by themselves.

4. Refund

Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee (We will communicate with customers via email to confirm the specific fees.) and send the remaining refund according to the customer's original payment method in 1-3 business days.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after two days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact our customer service team.