About this item

• [𝐔𝐧𝐢𝐪𝐮𝐞 𝐒𝐭𝐲𝐥𝐞 & 𝐒𝐩𝐨𝐫𝐭𝐬 𝐕𝐢𝐬𝐢𝐨𝐧] - This electric bike for adults features a unique & imaginative design, complete with a cool bike headlight for optimal safety during night rides. The saddle is both delicate & soft, with a strengthened pole & hollowed-out bracket that creates a thrilling sports adventure experience. You'll turn heads with this bike & be the envy of others. Join us & try out the fashion trend.
• [𝟱𝟬𝟬𝗪 𝗛𝗶𝗴𝗵-𝗦𝗽𝗲𝗲𝗱 𝗠𝗼𝘁𝗼𝗿 & 16''𝘅2.15 𝗙𝗮𝘁 𝗧𝗶𝗿𝗲𝘀] - This electric bike is equipped with a powerful 500W brushless motor with a torque of up to 60Nm. It can easily conquer steep slopes with a gradient of up to 25°. Equipped with 16-inch x 2.15 wide tires, this electric motorcycle is suitable for all terrains, including snow, beaches, mountains and city roads. The professional Shamano 3-speed system ensures precise and sensitive gear shifting.
• [𝟯 𝗥𝗶𝗱𝗶𝗻𝗴 𝗠𝗼𝗱𝗲𝘀 & 𝗟𝗼𝗻𝗴 𝗗𝗶𝘀𝘁𝗮𝗻𝗰𝗲] - The adult dirt bike offers three riding modes: pure electric, electric assist, and pedal. It features a removable 48V 15.6AH lithium-ion battery, providing a range of up to 30 miles in pure electric mode and up to 55 miles in pedal assist mode. The UL-certified battery incorporates BMS security protection and power-saving capabilities. With a fast charging time of 3-7 hours at 3A, you can quickly get back on the road.
• [𝗙𝘂𝗹𝗹 𝗦𝘂𝘀𝗽𝗲𝗻𝘀𝗶𝗼𝗻 & 𝗛𝘆𝗱𝗿𝗮𝘂𝗹𝗶𝗰 𝗗𝘂𝗮𝗹 𝗕𝗿𝗮𝗸𝗲𝘀] - The front suspension fork is strengthened by 100%, making it easier to navigate rough terrains. The rear hydraulic shock absorber offers superior performance compared to mechanical models. The hydraulic dual brakes system reduces the average braking distance by 50% compared to mechanical brakes, ensuring a safer ride even in wet weather conditions.
• [𝗘𝗮𝘀𝘆 & 𝗦𝗮𝗳𝗲 𝗥𝗶𝗱𝗶𝗻𝗴] - The adult electric dirt bike features an advanced LCD that provides real-time metrics, adjustable parameters, and various trip-tracking options. With bright LED headlights and IP5 waterproof protection, you can enjoy safe riding in diverse road conditions. The bike has a maximum load capacity of 300 lbs.
• [𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀 & 𝗔𝗰𝗰𝗲𝘀𝘀𝗼𝗿𝗶𝗲𝘀] - The electric mountain bike includes a 7.2'' phone holder (18.5x8.5cm/7.3x3.4 inch) and a spacious storage box (22x14x11cm/8.6x5.5x4.3 inch). It also features a multi-function LCD, high brightness front light, and tail light for enhanced safety. With 90% pre-assembly, installation is a breeze.
• [𝗢𝗻𝗲-𝗬𝗲𝗮𝗿 𝗪𝗮𝗿𝗿𝗮𝗻𝘁𝘆] - Established in New Jersey and proudly serving the US since 2008. Our products come 90% pre-assembled and include a 𝟭-𝘆𝗲𝗮𝗿 warranty on the motor, battery, and charger. For any inquiries, feel free to reach out, and we'll get back to you 𝘄𝗶𝘁𝗵𝗶𝗻 𝟮𝟰 𝗵𝗼𝘂𝗿𝘀. //Please keep the original packaging for some time.

Q20 Upgraded Fat Tire Electric Bike——Enhance Your Cycling Experience!

• Model Number: G16
• Motor: 500W Motor
• Wheel Diameter: 16 inch
• Battery: 48V/15.6Ah
• Max Load: 300lbs
• Riding Range: 35miles (pure e-bike mode) to 55miles (assist mode)
• Brake: Hydraulic Dual Brakes
• Gear Shift System: Shimano 3-speed Transmission System
• Charging Time: About 3-7 Hours

Powerful Motor Equipped with a 500W brushless motor, our e-bike conquers all terrains effortlessly. The robust controller ensures optimal motor performance and longevity.	Removable Battery With a 48V 20Ah battery, our e-bike offers a range of 50 miles in pure electric mode and up to 75 miles in pedal-assist mode. The removable design makes it convenient to take out and install the battery.	Super Bright Headlight and Brake Light Our electric bike features waterproof headlights and brake lights, ensuring safe night riding. Ride with confidence and clarity, whether you're commuting after work or exploring new trails in the dark.	16"*2.15" Tires Conquer any surface with confidence using our electric mountain bike equipped with 20"*4.0" puncture-resistant fat tires, designed to handle grass, dirt, sand, snow, and gravel effortlessly

1. ORDER CANCELLATION

BEFORE SHIPMENT:

5% transaction fee. Please contact our customer service team, and our customer service team will contact you within 24 hours.

AFTER SHIPMENT: To request an order cancellation after it has been shipped, the customer needs to pay a 15% processing fee. The customer is also responsible for the return shipping cost of $200. Ridstar will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

2. ORDER MODIFICATION

3. MODEL REPLACEMENT & RETURN

Please notice: If a customer decides to arrange the return shipment by himself and the request has been confirmed by Ridstar’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Ridstar will not be responsible for any damage, loss, or other accidents to the shipment arranged by the customer.

Process Of Return

Step 1: Before customers want to return, they need to contact our customer service team first;

Step 2: Once agreed upon, we will provide a return label.

Step 3: After customers follow the return label, they need to provide tracking information (including tracking number and where to track). Customer is responsible for return shipping costs.

Step 4 (if exchange): Once we receive and confirm it is correct, we will ship out the bike that needs to be replaced within 3-5 working days.

How to get the address of return?

All customers who want to return the bikes should contact our customer service team to get the address of return. For those customers who return the goods privately without contacting our customer service staff in advance, customers are responsible for all the losses caused by themselves.

4. Refund

Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee (We will communicate with customers via email to confirm the specific fees.) and send the remaining refund according to the customer's original payment method in 1-3 business days.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after two days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact our customer service team.