About this item

• 【Powerful 1000W Motor & Removable Battery】: Our adult electric bike has a 1000W(𝟏𝟓𝟎𝟎𝐖) motor and a 48V 15Ah removable battery. It charges fully in 4-6 hours and reaches speeds up to 30mph, perfect for commuting and city cruising.
• 【Fat Tire & Full Suspension】: The 20*4 inch fat tire electric bike provides stability and comfort on any terrain. The full suspension system with lockable and adjustable front and rear dual shock absorbers ensures a smooth ride.
• 【Dual Disc Brakes & 7-Speed Gear】: Reliable dual disc brakes offer quick and easy stopping power, ensuring your safety. The 7-speed gear shift system allows for easy speed and torque adjustment.
• 【Long Riding Range & High Load Capacity】: Our ebike offers three riding modes and can travel up to 60-90km/37-56 miles in pure electric mode. It has a high load capacity of 330 lbs, suitable for riders of all sizes.
• 【Compact & Convenient Design】: Made of high-quality 6061 aluminum alloy, the frame is sturdy, durable, and foldable for easy storage. It comes with a multi-function LCD, high-brightness front light, and is 90% pre-assembled for quick setup.

Product Description

Travel becomes freer and more enjoyable, while commuting becomes easier.

 

• Experience the versatility of the H20 e-bike, designed for diverse terrains with its extended battery life and powerful motor.
• Say goodbye to crowded buses and parking fees as you enjoy effortless commuting and a top speed of 30 mph.
• Whether commuting, exploring, or leisurely riding, embrace the convenience and joy of pedaling with our reliable electric bike.

 

Powerful Motor Equipped with a 1200W (PEAK 1500W)brushless motor and a top speed of 30 Mph, our e-bike conquers all terrains effortlessly. The robust controller ensures optimal motor performance and longevity.	Removable Battery With a 48V 15Ah battery, our e-bike offers a range of 35 miles in pure electric mode and up to 50 miles in pedal-assist mode. The removable design makes it convenient to take out and install the battery.	Super Bright Headlight and Brake Light Our electric bike features waterproof headlights and brake lights, ensuring safe night riding. Ride with confidence and clarity, whether you're commuting after work or exploring new trails in the dark.	LCD multi-function display The LCD digital display provides clear visibility of speed, mileage, battery level, PAS, and other essential information.

Double Shock Absorption The adjustable front and rear suspension forks provide improved damping, ensuring a smooth and comfortable ride. Say goodbye to bumps on rough roads with our enhanced suspension system.	Twist Grip Throttle & Shamano 7-Speed Twisting the throttle releases your thumb for effortless speed control and enhanced safety. The Shamano 7-Speed system provides a wide shifting range, enabling smooth and precise gear changes on various surfaces.	Dual Mechanical Disc Brake Equipped with a dependable dual mechanical disc brake system, ensuring effective braking performance in a short amount of time. Enjoy the thrill of high-speed riding with enhanced safety.	Foldable Design The H20 ebike offers a simple folding mechanism, allowing easy storage in your vehicle's trunk. Maximize space and enhance your RV, camper, or van adventures with this compact and convenient solution.

Q&A about H20

1.Q: What are the benefits of fat tire e-bikes?

A: Fat tire e-bikes (with 20"*4" inches or wider tires) offer increased grip, traction, and stability, particularly at lower tire pressures. They excel in diverse terrains like snow and beaches, making them an ideal choice for exploration.

2.Q: How far can I ride on a full charge?

A: The range on a full charge is up to 35 miles in pure electric mode and up to 50 miles in pedal assist mode. Actual distance covered depends on factors like riding style, pedal assist/throttle usage, rider weight, terrain, and wind conditions.

3.Q: What is the e-bike's top speed?

A: The e-bike can reach a maximum speed of 30 mph in pure electric mode (ensure a full charge).

4.Q: What are the recommended height and weight limits for the H20?

A: Recommended height range is 5.3 to 6.3 feet, with a maximum weight capacity of 330 lbs.

1. ORDER CANCELLATION

BEFORE SHIPMENT:

Free of charge. Please contact our customer service team, and our customer service team will contact you within 24 hours.

AFTER SHIPMENT: To request an order cancellation after it has been shipped, the customer needs to pay a 15% processing fee. The customer is also responsible for the return shipping cost of $200. Ridstar will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

2. ORDER MODIFICATION

3. MODEL REPLACEMENT & RETURN

Please notice: If a customer decides to arrange the return shipment by himself and the request has been confirmed by Ridstar’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Ridstar will not be responsible for any damage, loss, or other accidents to the shipment arranged by the customer.

Process Of Return

Step 1: Before customers want to return, they need to contact our customer service team first;

Step 2: Once agreed upon, we will provide a return label.

Step 3: After customers follow the return label, they need to provide tracking information (including tracking number and where to track). Customer is responsible for return shipping costs.

Step 4 (if exchange): Once we receive and confirm it is correct, we will ship out the bike that needs to be replaced within 3-5 working days.

How to get the address of return?

All customers who want to return the bikes should contact our customer service team to get the address of return. For those customers who return the goods privately without contacting our customer service staff in advance, customers are responsible for all the losses caused by themselves.

4. Refund

Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee (We will communicate with customers via email to confirm the specific fees.) and send the remaining refund according to the customer's original payment method in 1-3 business days.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after two days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact our customer service team.