Ridstar® Q20Luxe 1500W 48V 20Ah Battery 20''Fat Tire Mountain Electric Bike for Adult

Feature:

【Unique Style & Sports Vision】This electric bike for adults features a unique and imaginative design, complete with a cool bike headlight for optimal safety during night rides. The saddle is delicate and soft, with a strengthened pole and hollowed-out bracket that create a thrilling sports adventure experience. You'll turn heads with this bike and be the envy of others. Join us and try out the latest fashion trends!
【1500W high-speed motor & removable 48V 20Ah battery】This electric bike is a perfect choice for daily commutes and mountain adventures. The battery can be charged within 6-8 hours, and the bike can reach a top idling speed of 33 miles/hour, providing a thrilling ride experience. Upgrade to our electric motorcycle for adults now and enjoy the convenience and excitement of this amazing ride!
【Fat Tires & Dual Hydraulic Disc Brakes】With its puncture-resistant 20"x4" fat tires, this ebike provides a stable grip on any terrain, including snow, beaches, and rough mountain roads. The dual oil disc brakes offer greater stopping power and precise, instant braking, even in wet weather, ensuring your safety at all times.
【Shamano 7-Speed & F/R Shock Absorber】Our electric dirt bike for adults features a high-strength front suspension and rear suspension fork that effectively absorbs shocks and provides better control while riding. The Shamano 7-gear shifting allows for reliable precision and comfortable ride control.
【3 Riding Modes & Long Distance】 With a max speed of 30MPH, this electric mountain bike offers three riding modes: pure electric, electric assist, and pedal. It can travel up to 80km-120km/50-75 miles in pure electric mode, depending on rider weight and road conditions, making it perfect for long-distance travel. 
【Features & Accessories 】Complete with a 7.2" phone holder (18.5x8.5cm/7.3x3.4inch) and a spacious storage box (22x14x11cm/8.6x5.5x4.3 inch). The bike also features a multi-function LCD Display, high brightness front light, and tail light for added safety. And with 90% pre-assembly, you can easily install it.

• Expanded size: L*W*H 1710mm*850mm*1080mm
• Wheelbase: 1180mm
• Actual weight: 42kg
• Mode: pure electric, electric assist, pedal
• Front fork: hydraulic front fork
• Braking system: Front and rear red oil disc brakes
• Transmission system: rear drive
• Tire size: 20*4.0
• Display: LCD
• Maximum speed ≤50km/h
• Endurance 80km
• Slope <35°
• Load weight≤150kg
• Motor parameters: 48v1500W
• Motor type: DC brushless high-speed motor
• Rated voltage 48V
  

• Output power 3A
• Charging time 4-6H
• Lithium battery parameters
• Battery type: 18650 lithium battery
• Capacity 20AH
• The main parameters of the controller
• Undervoltage protection: 39V
• Over current protection: 28A

1. ORDER CANCELLATION

BEFORE SHIPMENT:

Free of charge. Please contact our customer service team, and our customer service team will contact you within 24 hours.

AFTER SHIPMENT: To request an order cancellation after it has been shipped, the customer needs to pay a 15% processing fee. The customer is also responsible for the return shipping cost of $200. Ridstar will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

2. ORDER MODIFICATION

3. MODEL REPLACEMENT & RETURN

Please notice: If a customer decides to arrange the return shipment by himself and the request has been confirmed by Ridstar’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Ridstar will not be responsible for any damage, loss, or other accidents to the shipment arranged by the customer.

Process Of Return

Step 1: Before customers want to return, they need to contact our customer service team first;

Step 2: Once agreed upon, we will provide a return label.

Step 3: After customers follow the return label, they need to provide tracking information (including tracking number and where to track). Customer is responsible for return shipping costs.

Step 4 (if exchange): Once we receive and confirm it is correct, we will ship out the bike that needs to be replaced within 3-5 working days.

How to get the address of return?

All customers who want to return the bikes should contact our customer service team to get the address of return. For those customers who return the goods privately without contacting our customer service staff in advance, customers are responsible for all the losses caused by themselves.

4. Refund

Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee (We will communicate with customers via email to confirm the specific fees.) and send the remaining refund according to the customer's original payment method in 1-3 business days.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after two days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact our customer service team.