About this item

• [𝟐𝟎𝟎𝟎𝐖 𝐃𝐮𝐚𝐥 𝐌𝐨𝐭𝐨𝐫] --The Q20 Pro adult electric bikes have dual brushless motors with a total output of 2000W. They accelerate from 0 to 37mph in 0-3 seconds, reaching a top speed of 37mph and climbing 45° hills. With the Shamano 7-speed gear system, conquering steep inclines is effortless, giving you the confidence to explore. Choose between single or dual motor modes while riding.
• [𝐔𝐥𝐭𝐫𝐚-𝐥𝐨𝐧𝐠 𝐑𝐚𝐧𝐠𝐞 𝟓𝟐𝐕 𝟒𝟎𝐀𝐇 𝐁𝐚𝐭𝐭𝐞𝐫𝐲]-- The Q20 Pro electric dirt bike for adults is equipped with two UL-certified 52V 20Ah batteries, totaling 40Ah, and featuring a BMS system. Each charge provides a remarkable range of up to 180 miles when using pedal-assist mode, surpassing all distance expectations and allowing you to venture anywhere you desire.
• [𝐂𝐨𝐦𝐟𝐨𝐫𝐭𝐚𝐛𝐥𝐞 𝐚𝐧𝐝 𝐒𝐚𝐟𝐞] --The adult electric bicycle boasts 20" x 4.0" fat tires, offering improved traction and a smoother ride. It also features dual suspension (front fork and rear shock absorber) to absorb bumps on rough roads. With three riding modes, hydraulic dual brakes, a bright LED headlight, a horn, and a taillight, as well as a high-quality LCD screen showing your speed, battery level, and distance traveled, safety and comfort are prioritized.
• [𝐔𝐧𝐢𝐪𝐮𝐞 𝐒𝐭𝐲𝐥𝐞 & 𝐒𝐩𝐨𝐫𝐭𝐬 𝐕𝐢𝐬𝐢𝐨𝐧] -- This electric bike for adults showcases a distinctive and imaginative design, highlighted by a cool bike headlight for optimal safety during night rides. The saddle is both delicate and soft, supported by a reinforced pole and a hollowed-out bracket, creating an exhilarating sports adventure experience. Prepare to turn heads and become the envy of others with this electric motorcycle for adults, as you embrace the latest fashion trend!
• [𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐬 & 𝐀𝐜𝐜𝐞𝐬𝐬𝐨𝐫𝐢𝐞𝐬] -- Complete with a 7.2" phone holder (18.5x8.5cm/7.3x3.4inch) and a spacious storage box (22x14x11cm/8.6x5.5x4.3 inch), this electric bike also includes a USB charging port, allowing you to charge your phone whenever needed. With 90% pre-assembly, installation is a breeze.
• [𝗢𝗻𝗲-𝗬𝗲𝗮𝗿 𝗪𝗮𝗿𝗿𝗮𝗻𝘁𝘆] - Established in New Jersey and proudly serving the US since 2008. Our products come 90% pre-assembled and include a 𝟭-𝘆𝗲𝗮𝗿 warranty on the motor, battery, and charger. For any inquiries, feel free to reach out, and we'll get back to you 𝘄𝗶𝘁𝗵𝗶𝗻 𝟮𝟰 𝗵𝗼𝘂𝗿𝘀. //Please keep the original packaging for some time.

Q20PRO Fat Tire Electric Bike——Enhance Your Cycling Experience!

• Model Number: Q20PRO
• Motor: 2000W Motor（2*1000W)
• Wheel Diameter: 20 inch
• Battery: 52V/40Ah（Dual Battery)
• Max Load: 330lbs
• Max Speed:37mph
• Riding Range: 75miles (pure e-bike mode) to 180miles (assist mode)
• Brake: Hydraulic Dual Brakes
• Gear Shift System: Shimano 7-speed Transmission System
• Charging Time: About 4-6 Hours

Double Shock Absorption The front and rear suspension forks provide improved damping, ensuring a smooth and comfortable ride. Say goodbye to bumps on rough roads with our enhanced suspension system.	Dual Dual Brakes The rear hydraulic shock absorber provides superior performance compared to mechanical models. Hydraulic dual brakes reduce braking distance by 50%, ensuring a safer ride, even in wet weather.	Colorful LCD multi-function display The LCD digital display provides clear visibility of speed, mileage, battery level, PAS, and other essential information.	Twist Grip Throttle & Shamano 7-Speed Twisting the throttle releases your thumb for effortless speed control and enhanced safety. The Shamano 7-Speed system provides a wide shifting range, enabling smooth and precise gear changes on various surfaces.

 

1.Q: What are the benefits of fat tire e-bikes?

A: Fat tire e-bikes (with 20"*4" inches or wider tires) offer increased grip, traction, and stability, particularly at lower tire pressures. They excel in diverse terrains like snow and beaches, making them an ideal choice for exploration.

2.Q: How far can I ride on a full charge?

A: The range on a full charge is up to 75 miles in pure electric mode and up to 180 miles in pedal assist mode. The actual distance covered depends on factors like riding style, pedal assist/throttle usage, rider weight, terrain, and wind conditions.

3.Q: What is the e-bike's top speed?

A: The e-bike can reach a maximum speed of 37 mph in pure electric mode (ensure a full charge),0-3 seconds to 35mph.

4.Q: What are the recommended height and weight limits for the Q20PRO?

A: Recommended height range is 5.4 to 6.2 feet, with a maximum weight capacity of 330 lbs.

1. ORDER CANCELLATION

BEFORE SHIPMENT:

Free of charge. Please contact our customer service team, and our customer service team will contact you within 24 hours.

AFTER SHIPMENT: To request an order cancellation after it has been shipped, the customer needs to pay a 15% processing fee. The customer is also responsible for the return shipping cost of $200. Ridstar will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

2. ORDER MODIFICATION

3. MODEL REPLACEMENT & RETURN

Please notice: If a customer decides to arrange the return shipment by himself and the request has been confirmed by Ridstar’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Ridstar will not be responsible for any damage, loss, or other accidents to the shipment arranged by the customer.

Process Of Return

Step 1: Before customers want to return, they need to contact our customer service team first;

Step 2: Once agreed upon, we will provide a return label.

Step 3: After customers follow the return label, they need to provide tracking information (including tracking number and where to track). Customer is responsible for return shipping costs.

Step 4 (if exchange): Once we receive and confirm it is correct, we will ship out the bike that needs to be replaced within 3-5 working days.

How to get the address of return?

All customers who want to return the bikes should contact our customer service team to get the address of return. For those customers who return the goods privately without contacting our customer service staff in advance, customers are responsible for all the losses caused by themselves.

4. Refund

Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee (We will communicate with customers via email to confirm the specific fees.) and send the remaining refund according to the customer's original payment method in 1-3 business days.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after two days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact our customer service team.