About this item

• [𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐃𝐮𝐚𝐥 𝐌𝐨𝐭𝐨𝐫𝐬] -- The Q20 Pro electric bikes for adults come with two brushless motors, delivering a combined output of 2000W. It accelerates from 0 to 37mph in just 0-3 seconds, providing double the power for a top speed of 35 mph and the ability to climb hills at a 45° angle. Conquer steep inclines effortlessly with the Shimano 7-speed gear system, giving you the confidence to explore new destinations.
• [𝐄𝐱𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐚𝐥 𝐋𝐨𝐧𝐠 𝐑𝐚𝐧𝐠𝐞 𝐁𝐚𝐭𝐭𝐞𝐫𝐲]-- The Q20 Pro electric dirt bike for adults is equipped with two UL-certified 52V 20Ah batteries, totaling 40Ah, featuring a BMS system. Each charge offers an impressive range of up to 180 miles in pedal-assist mode, surpassing all distance expectations and allowing you to venture anywhere you desire.
• [𝐂𝐨𝐦𝐟𝐨𝐫𝐭𝐚𝐛𝐥𝐞 𝐚𝐧𝐝 𝐒𝐚𝐟𝐞] -- The adult electric bicycle features 20" x 4.0" fat tires, providing improved traction and a smoother ride. It includes dual suspension (front fork and rear shock absorber) to absorb bumps on rough roads. With three riding modes, hydraulic dual brakes, a bright LED headlight, a horn, and a taillight, along with a high-quality LCD showing your speed, battery level, and distance traveled, safety and comfort are prioritized.
• [𝐃𝐢𝐬𝐭𝐢𝐧𝐜𝐭𝐢𝐯𝐞 𝐒𝐭𝐲𝐥𝐞 & 𝐒𝐩𝐨𝐫𝐭𝐲 𝐋𝐨𝐨𝐤] -- This e-bike for adults features a unique and imaginative design, highlighted by a stylish bike headlight for optimal safety during nighttime rides. The saddle offers a delicate and comfortable experience, supported by a reinforced pole and a hollowed-out bracket, ensuring an exhilarating sports adventure. Get ready to turn heads and be the envy of others with this electric motorcycle for adults, embracing the latest fashion trend!
• [𝐈𝐦𝐩𝐫𝐞𝐬𝐬𝐢𝐯𝐞 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐬 & 𝐀𝐜𝐜𝐞𝐬𝐬𝐨𝐫𝐢𝐞𝐬] -- Equipped with a convenient 7.2" phone holder (18.5x8.5cm/7.3x3.4inch) and a spacious storage box (22x14x11cm/8.6x5.5x4.3 inch), this electric mount bike also includes a USB charging port, allowing you to charge your phone whenever needed. With 90% pre-assembly, installation is a breeze.
• [𝗢𝗻𝗲-𝗬𝗲𝗮𝗿 𝗪𝗮𝗿𝗿𝗮𝗻𝘁𝘆] - Established in New Jersey and proudly serving the US since 2008. Our products come 90% pre-assembled and include a 𝟭-𝘆𝗲𝗮𝗿 warranty on the motor, battery, and charger. For any inquiries, feel free to reach out, and we'll get back to you 𝘄𝗶𝘁𝗵𝗶𝗻 𝟮𝟰 𝗵𝗼𝘂𝗿𝘀. //Please keep the original packaging for some time.

 

Product Description

Professional 7-Speed System The professional 7-speed gear system can provide higher riding efficiency, reduce fatigue, and allow riders to easily adjust resistance and speed based on road conditions and personal preferences.	Bicycle Phone Front Frame Bag A bicycle phone front frame bag is convenient for carrying a phone and also has a small storage bag for storing small items such as keys, coins, and credit cards.	Comprehensive Display Features The electric bike display screen can show abundant riding data, such as speed, mileage, battery level, and working mode, allowing riders to be aware of their riding status at any time.	Enhanced Riding Performance Electric bike front and rear suspension systems improve comfort, stability, and control while protecting the bike from damage. They adapt to different road types and enhance riding safety.

This electric bike is equipped with dual front and rear motors, each with a power of 1000W, and is paired with two 52V 20AH batteries. The advantages of this electric bike are as follows:

• More powerful: The dual motors provide more power, making the acceleration and climbing ability of the electric bike stronger.
• Longer range: The dual battery design allows the electric bike to have a longer range, meeting the needs of long-distance riding.
• Faster charging: The high battery voltage allows for faster charging, shortening the charging time.
• Higher stability: The dual motor design improves the stability and balance of the electric bike, making it safer.
• Wider applicability: The dual motors and battery design make the electric bike suitable for a wider range of riding needs and road conditions. 

1. ORDER CANCELLATION

BEFORE SHIPMENT:

Free of charge. Please contact our customer service team, and our customer service team will contact you within 24 hours.

AFTER SHIPMENT: To request an order cancellation after it has been shipped, the customer needs to pay a 15% processing fee. The customer is also responsible for the return shipping cost of $200. Ridstar will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

2. ORDER MODIFICATION

3. MODEL REPLACEMENT & RETURN

Please notice: If a customer decides to arrange the return shipment by himself and the request has been confirmed by Ridstar’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Ridstar will not be responsible for any damage, loss, or other accidents to the shipment arranged by the customer.

Process Of Return

Step 1: Before customers want to return, they need to contact our customer service team first;

Step 2: Once agreed upon, we will provide a return label.

Step 3: After customers follow the return label, they need to provide tracking information (including tracking number and where to track). Customer is responsible for return shipping costs.

Step 4 (if exchange): Once we receive and confirm it is correct, we will ship out the bike that needs to be replaced within 3-5 working days.

How to get the address of return?

All customers who want to return the bikes should contact our customer service team to get the address of return. For those customers who return the goods privately without contacting our customer service staff in advance, customers are responsible for all the losses caused by themselves.

4. Refund

Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee (We will communicate with customers via email to confirm the specific fees.) and send the remaining refund according to the customer's original payment method in 1-3 business days.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after two days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact our customer service team.