Ridstar® Electric bike Inner Tire For
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Product Type: Ebike
🛒$50 Off Over $500 Code: SHOP50 copy
🛒$90 Off Over $1000 Code: SHOP90 copy
🛒$200 Off Over $2000 Code: SHOP200 copy
🛒 10% Off Over $2500 Code: SHOP10 copy
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Guaranteed Safe Checkout
We sell all types of bicycle inner tubes. Customers in the United States, Canada, and Europe can place orders (we do not deliver to remote areas, only to inland cities. As long as the order is successfully placed, we can deliver)
1. ORDER CANCELLATION
BEFORE SHIPMENT:
Free of charge. Please contact our customer service team, and our customer service team will contact you within 24 hours.
AFTER SHIPMENT: To request an order cancellation after it has been shipped, the customer needs to pay a 15% processing fee. The customer is also responsible for the return shipping cost of $200. Ridstar will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.
2. ORDER MODIFICATION
3. MODEL REPLACEMENT & RETURN
To begin a return or exchange process, the following must apply:
- All returns and refunds must be within 15 days of receiving the bike.
- All bikes over 10 miles in total mileage cannot be refunded.
- All returns require the original packaging supplies and shipping box. Bikes must not have any wear, dirt, scratches, and must be in the same packaging and condition as you received them, and must include all items in the box (battery, charger, keys, hardware, etc.)
Please notice: If a customer decides to arrange the return shipment by himself and the request has been confirmed by Ridstar’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Ridstar will not be responsible for any damage, loss, or other accidents to the shipment arranged by the customer.
Process Of Return
Step 1: Before customers want to return, they need to contact our customer service team first;
Step 2: Once agreed upon, we will provide a return label.
Step 3: After customers follow the return label, they need to provide tracking information (including tracking number and where to track). Customer is responsible for return shipping costs.
Step 4 (if exchange): Once we receive and confirm it is correct, we will ship out the bike that needs to be replaced within 3-5 working days.
How to get the address of return?
All customers who want to return the bikes should contact our customer service team to get the address of return. For those customers who return the goods privately without contacting our customer service staff in advance, customers are responsible for all the losses caused by themselves.
4. Refund
Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee (We will communicate with customers via email to confirm the specific fees.) and send the remaining refund according to the customer's original payment method in 1-3 business days.
Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after two days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact our customer service team.
We provide local UPS, USPS or FedEx, or DHL shipping services. No tax needed. Please check the shipping area below. We may not deliver to certain places or need extra shipping.
Notice: E-Bikes Are Not for Sale to Persons Under the Age of 18. Underage riders MUST be accompanied by parents or adults when riding.
COSTS & DESTINATIONS
Currently, we only provide FREE shipping to the lower 48 states in the US. We DO NOT ship to PO BOXES or APO, nor AK, HI, PR.
We provide two shipping methods to following countries.
| Shipping Method | Condition | Price |
|---|---|---|
| Expedited Shipping | — |
$350.00 USD
|
| Standard Shipping | — |
$250.00 USD
|
SHIPPING FROM
US Local warehouses / Poland Local Warehouse
SHIPPING TIME
In-stock orders typically ship within 1-3 business days, unless otherwise noted on the product page. Please allow 7-14 business days for your shipment to arrive at your address.
SHIPPING CHANGES
NO CHARGE for changing the address BEFORE we provide you the tracking number.
$20 WILL BE CHARGED when the in-transit logistics information shows that the change is successful on FedEx.
$200 WILL BE CHARGED to cancel the order after the package has already shipped.
$200 WILL BE CHARGED if the customer does not accept the package or the package is undelivered.
$200 WILL BE CHARGED if the package has already been delivered to the original address successfully.
RESTOCKING FEE
ORDER TRACKING
You can track your order and shipping & handling information if you have registered an account on ridstar.net. If you haven't registered on our site, you can still track your order here with your order number. For more shipping information, send an email to support@ridstar.net. We will respond to you within 24 hours.
Kindly Notes:
1. Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly contact us for help.
2. Shipping times will be affected during public holidays, as manufacturers and couriers will limit their operations at these times. Unfortunately, this is outside of our control. Normal service resumes immediately after each holiday.
3. It can take a few days after order shipment before the tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
4. All estimated/typical delivery times are derived from past data collected from past orders. They are approximate times for reference only.
5. Please note we are not responsible for any lost, stolen, or damaged items due to the actions or inactions of FedEx or any other parcel service.
6. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service and purchasing shipping. We cannot guarantee that we will receive the item you are attempting to return. For more information regarding our limited warranty and claims process, please review our Limited Warranty Terms, which are incorporated into by reference and form a part of these Terms.